Privacy Policy

Controller

Santos Lab, LLC owns and operates this platform and decides how your information is handled here.

Privacy contact: privacy@optruva.com. Mailing address: 150 SE 3rd Ave, Suite 300, Fort Lauderdale, FL 33301, United States.

Status of this document

Version 1.0, approved by Santos Lab, LLC for an invite-only early-access release. It may be updated after legal review; material changes will be notified and require re-acceptance.

What we hold

Account details, your professional profile, your preferences and availability, your uploaded documents, your consent and approval records, and a minimal security audit trail.

We do not sell résumé or candidate-profile information to anyone.

Sensitive information

Availability restrictions you define — including a Friday-sunset to Saturday-sunset restriction — are stored only as availability information you chose to record. They are not stored or treated as information about religion.

Your rights

You may view and correct your profile, download an export of your data, delete your account and files, withdraw future consents without altering historical evidence, and report an inaccurate listing or a privacy concern.

Withdrawing a consent stops future processing under it. It does not erase the record that the consent previously existed, which is kept as evidence.

Retention

Optruva intends to retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, protect security, comply with legal obligations, resolve disputes or enforce agreements.

Active account data. Account and profile information, contact information, preferences, professional experience, qualifications, references and restrictions are retained while your account remains active and while reasonably necessary to provide the service.

Candidate-uploaded files and documents. Résumés and other uploaded candidate documents are retained while your account is active and are deleted when your account is deleted, subject only to a specific legal preservation requirement or legal hold.

Domestic Couple data. Shared Domestic Couple records and documents are retained while the shared couple entity remains active and are deleted or anonymised when no longer required for the active service relationship, subject to legitimate legal or security requirements.

Applications. If application functionality becomes available and is used, application-related operational records may be retained for up to 24 months after the application process is closed or the last relevant interaction, unless a longer period is required for an active dispute, investigation, legal obligation or legal hold. Outbound application delivery is not currently available.

Optional consent records. Optional consent choices may be retained while relevant. Where necessary to demonstrate prior consent or withdrawal, a minimal historical record may be retained, preferably in anonymised or de-identified form after account deletion.

Legal acceptance evidence. Evidence that you accepted applicable legal documents may be retained for up to 7 years where reasonably necessary for legal, compliance or evidentiary purposes. After account deletion, this evidence remains only in the anonymised or de-identified form supported by the platform, unless identifying information must be preserved because of a legal hold, dispute or other legal requirement. This does not mean that your entire profile is retained for 7 years.

Audit history. Identifiable audit or security history may be retained for up to 24 months, after which it should be deleted, anonymised or de-identified unless a longer period is necessary for a specific security investigation, legal obligation or legal hold. Anonymised audit information may be retained longer where it no longer identifies an individual.

Authentication and security logs. Authentication and security operational records may be retained for up to 12 months, unless needed longer for a specific investigation, security incident, legal obligation or legal hold.

Account deletion removes your personal records and private files. Legal acceptance evidence and applicable audit or history evidence may survive only in anonymised or de-identified form, unless identifying information must be preserved because of a legal hold, dispute or other legal requirement.

Couple invitations expire after 7 days. Private signed links to files and data exports expire after 5 minutes.

Service and infrastructure providers

Optruva currently uses Lovable for application development and build services and for hosting infrastructure associated with serving the Optruva application.

Optruva currently uses Lovable Cloud, supported by Supabase-based backend infrastructure, for database, authentication and private file-storage functions.

These are factual descriptions of current service and infrastructure providers and do not determine whether a provider is legally classified as a subprocessor in every jurisdiction.

No artificial-intelligence provider, analytics provider, advertising provider, payment processor, monitoring or tracking provider, or email delivery provider currently processes Optruva user data through an Optruva integration.

Scope

This policy covers the United States launch for users aged 18 and over. Brazil and the European Union are out of scope pending separate legal review.